FAQ
Frequently asked questions
Short answers about what OpEx Agent audits, its early-access status, fees, the Repackify relationship and the free tools. Anything missing? Email info@opexagent.com.
What does OpEx Agent audit?
Four operating costs of a physical business: packaging, pallets, freight and waste hauling. An audit reads the invoices, contracts and specs for those lines and returns written findings, each with the invoice line or clause behind it.The four categories.
Is this live?
OpEx Agent is in early access. The first audits are run by hand while the agent is built. The free tools on this site work today.
What do I need to send?
Three to twelve months of invoices for each category you want reviewed, and the current contracts if you have them. The request form only asks for categories and rough spend; documents are arranged after the reply.Request an audit.
Do you need access to my systems?
No. Invoices as PDFs or exports are enough. There is no login and no integration.
Can I upload invoices on the site?
Not yet. The site does not accept file uploads. The invoice check works by typing or pasting lines, and runs in your browser.
How do you charge?
Requesting an audit and using the tools cost nothing. The terms of an audit are set out in the reply to your request, before you send any documents.Fees and conflicts.
Do you sell anything you recommend?
OpEx Agent does not. Audit requests are passed to Repackify, a sibling packaging supply and recycling business, which can quote on some packaging and pallet findings. You are never required to use it, and any finding where it could quote says so.The disclosure.
Is the estimator a quote?
No. It is a planning range built from the numbers you enter and a few published rules. Every assumption is shown and editable. Where no public benchmark exists, it asks you for the number instead of assuming one.Savings estimator.
What is a fuel surcharge basis?
The published index and table a surcharge must follow, usually the EIA weekly diesel price and a carrier or contract table. If none is stated on your invoice or agreement, ask for it in writing.Glossary.
What is an evergreen clause?
An automatic-renewal clause. The contract renews unless you give notice inside a set window before the end of the term. The renewal clock works out the window from your contract’s dates.Renewal clock.
Do you switch my vendors?
No. You decide. Each finding lists the action and who could carry it out, including your current vendor.
What happens to what I type into the tools?
With JavaScript on, the estimator, invoice check and renewal clock run in your browser and send nothing. Without JavaScript, the form is sent to the server once to compute the answer and is not stored.What we keep.
Where do you work?
The rules and tools are written for U.S. invoices and contracts. Canadian postal codes are accepted on the request form.